You've got questions, we have answers. Below is a list of the most common questions from our customers.
If we don't have your answer below, feel free to call us at: 866-440-0177.
Are the tires for sale new or used?
We only sell new tires.
Do the prices listed include installation?
The price does not include installation, mounting and balancing.
Do you provide a warranty on your tires?
Any warranties are provided by the manufacturer of the tires. We only provide 90 days return policy for un-used and un-mounted tires.
Is it safe to use my credit card?
Yes our site meets and goes beyond all security standards. The site is secured by an SSL Certification with 256-bit encryption.
Do I need to register my tires?
We do all tire registration for all our customers. In order to assure that all of our customers get notified in case of a tire recall, we register your tires with the Department of Transportation (DOT) for you. Your name and your address are passed on to the DOT and protected by Federal Law. Your information will never be used in any way other than in the unlikely event of a tire safety recall.
Does the tire have outline white letters (OWL) or does it have a whitewall (WW)?
We guarantee that if the representing photo shows the outline white letters (OWL) or the whitewall (WW) then the tire will have the OWL or WW. If the listing shows black wall photos then the tires do not have OWL or WW.
Are the photos in the listing of the actual tires I will receive?
Pictures shown are stock photos and are not of the actual tire. Pictures represents brand and model of the tire listed for sale.
How much is shipping to Alaska, Hawaii, or Puerto Rico?
While we do offer shipping to Alaska, Hawaii and Puerto Rico, the shipping fee is expensive. FedEx usually charges between $150-$250 per tire, and we are unable to use any other carrier.
Do you accept offers?
We do not accept offers. The current sale price is final.
Can shipping charges be reduced or discounted?
We offer free shipping to the 48 contiguous states.
Can I use my own shipping carrier account?
Unfortunately, we cannot allow customers to use their own shipping carrier accounts.
Can I pick up the tires from your local warehouse in Allentown, PA?
Yes, we offer local pick up at our Allentown, PA warehouse. Please note that any and all online orders or phone orders will be shipped so please contact us at 1-866-440-0177 so we can set the tire(s) aside for you for the same day hold.
Do you offer discounted prices for local pickups?
The price for pick up is the same as when purchased online, as we offer free FedEx shipping. Often we have additional promotions for local pick up. Please check our deals page for any current promotions
Is the price listed per tire or for all the tires in the listing?
The price is listed per tire. We do our best to show you the total price based on the number of tires you select to add to your cart.
How long does it take for shipping delivery?
If an order is placed before 12pm EST on a business day we ship the order the same day. If it is placed after 12pm EST or over the weekend, we will ship the order out the following business day. Depending where you are located in the 48 contiguous states FedEx will take 1-6 business days to deliver the tires to you from our Allentown, PA location. For a more specific tire frame contact us via e-mail firstname.lastname@example.org telephone 1-866-440-0177.
How old is the tire/tire service life?
All of our listings have the year of manufacture noted in them. The manufacture year of the tire is specified in each product description. By making a purchase, the buyer agrees to receive the tire with the age stated in the listing. We do not accept returns based on the age of the tires.
Do you sell full sets of 4 matched tires?
Please see each individual product. We do have limited supply of certain models in certain sizes. Available quantity is displayed for every product.
Do you sell rims/wheel?
No. We focus of all our attention of providing the highest quality tires only.
Do you offer coupon codes on your website?
Occasionally, we offer coupon codes that can be viewed near the top of the page in a banner, located just below the navigation bar. If there is no banner before the main menu, then we do not currently offer a coupon. You can view all of our active coupons and sales on our Current Deals Page.
Do you offer military discount on your website?
We do not offer military discounts on our website.
Do you carry tires for all types of vehicles?
We primarily carry passenger car, SUV, light truck and trailer tires. We do not carry tires for ATVs, motorcycles, bicycles, golf carts, four wheelers, off road trucks, mowers, doughnut tires, small spares and other non-standard vehicle tires.
What is the difference between radial and bias ply tires?
The main difference is that Radial tires’ steel belts allow the sidewall and the tread to function as individual features, meaning the sidewall can flex without affecting the footprint. Because the plies in bias-ply tires run from sidewall to sidewall, the sidewall is very stiff, and any flexing of the sidewall is reflected in the tires’ footprint. Bias-ply tires can also overheat more easily due to the layers of rubber plies, whereas the steel belts in radial tires help to dissipate heat better.